Privacy Policy
This Privacy Policy explains how DEQUERO Services LTD ("Dequero", "we", "us") collects, uses, and protects personal data when you visit dequero.com (the "Website") or contact us. We process personal data in accordance with Regulation (EU) 2016/679 (the "GDPR") and applicable Cyprus data protection law.
1. Data Controller
DEQUERO Services LTD, a company registered in the Republic of Cyprus, is the controller of personal data processed through the Website. For any privacy-related request, please contact us through the contact form on our Website.
2. Personal Data We Collect
- Contact form data — your name, email address, telephone number, and the content of your message, when you choose to contact us.
- Technical data — your IP address is processed transiently when you submit the contact form, solely to prevent abuse (rate limiting). It is not used for profiling or analytics.
- Engagement data — information you provide if you engage our consulting services, governed by the applicable engagement agreement.
No cookies. This Website does not set cookies and does not use analytics, advertising, or tracking technologies of any kind.
3. How and Why We Use Your Data
- To respond to your enquiry — Article 6(1)(b) GDPR (steps prior to entering a contract) or Article 6(1)(f) (our legitimate interest in responding to correspondence).
- To provide consulting services — Article 6(1)(b) (performance of a contract).
- To protect the Website against abuse — Article 6(1)(f) (legitimate interest).
- To comply with legal obligations (accounting, tax) — Article 6(1)(c).
4. Sharing and Disclosure
We do not sell personal data. We may share personal data only with: our hosting and email infrastructure providers (under appropriate data protection terms); professional advisers; and competent authorities where disclosure is required by law.
5. International Transfers
Personal data is processed within the European Economic Area. Where a transfer outside the EEA is necessary, we ensure appropriate safeguards such as an adequacy decision or the European Commission's Standard Contractual Clauses.
6. Retention
Contact enquiries are retained only as long as needed to handle the enquiry and any follow-up. Data related to engagements is retained as required by the engagement and applicable legal, accounting, and tax obligations, and is then deleted.
7. Your Rights
Subject to applicable law, you have the right to access, rectify, or erase your personal data, to restrict or object to processing, to data portability, and to withdraw consent where processing is based on consent. To exercise any right, contact us via the contact form. We respond within the timeframes required by law.
8. Complaints
If you believe your data protection rights have been infringed, you may lodge a complaint with the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus (dataprotection.gov.cy) or with the supervisory authority of your EU member state of residence.
9. Security
We apply appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes
We may update this Privacy Policy from time to time. The current version is always available on this page with its "Last updated" date.